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Gas and Electric Consumers Rights

Lisa Madigan the Attorney General of Illinois released a helpful pamphlet regarding your rights as a consumer when it comes to gas and electric bills.  As we are getting onto fall it seems like a...

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Scam Alert – Telemarketing

Introduction There are many scams out in the world today and Telemarketing scams are just a part of it.  Telemarketing scams are not as prevalent in the heating and air conditioning world, however they...

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Scam Alert – Home Repair

Introduction Home repair scams are issues we run into often after the damage has already been done.  The most important thing to remember is to only deal with companies you know and only when you call...

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Low Price Duct Cleaning – at what costs?

We know we can rely on major department stores and retail outlets to provide excellent customer service and stand behind their work and still get low prices. That may not always be the case when it...

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HOME REPAIRS – Consumer Rights

As you plan for your home repair/improvement project, it is important to ask the right questions in order to protect your investment.  The tips in this fact sheet should allow you to protect yourself...

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The stink about R-22

There is a general stink in the HVAC industry regarding the ongoing phase out of R-22 coolant common in legacy air conditioning systems.  You have a lot of half truths being floated around by various...

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Dryer Vent Cleaning

There’s a hidden Fire Hazard in almost every home, and it’s the dryer vent! Dryer vents should be checked yearly and cleaned every 1 to 3 years depending on how often it is used. 15,000 fires a year...

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Government Takes New Steps Towards Energy Savings

In an effort to take advantage of popular programs and consumer support for energy savings the U.S. House of Representatives and the U.S. Senate recently moved forward on proposed legislation to...

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Refrigerant Leak? Repair or Replace

This summer, just like every summer before it, there have been hundreds of consumers without functional air conditioning. Their main complaint is that there is no cold air blowing. What causes this...

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Questions to ask before a Furnace Repair

When your furnace needs repairs, it can be difficult to choose a contractor to take care of the job. Every company makes claims that they are the best, but how do you know who to trust? There are a few...

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Beware: Attic Insulation Scams!

This winter, homeowners all over the Chicago land area will be looking for ways to save money on their energy bills. One of the most common ways that homeowners achieve this is by improving the amount...

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Beyond What You May Expect from Your HVAC Company

When it comes to your HVAC system, you expect your heating and cooling contractor to keep the unit up and running and to maybe even offer you a good price on a replacement system when the time comes....

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Deceptive Contracts and How Four Seasons is Different

How do you feel about signing contracts? Well, if you are like most Americans, you probably at best dislike having to hand over your signature as a promise of payment. This dislike for signing...

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Did Your Duct Cleaner Do a Good Job?

In certain situations, duct cleaning services are a must, but even if you don’t have water or mold in your ducts, having them cleaned could still have benefits for the overall indoor air quality in the...

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Can I still Get a Second Opinion?

It is never too late to get a second opinion especially when it comes to home improvement projects in the home. It is not uncommon for minor issues to arise during a job, but if your contractor...

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